FAQ- Tennis Wall Questions and Answers
If you don't find an answer here, simply use our >> Contact Form << and send us your question via email.
What are the dimensions of the assembled tennis wall?
Width: 150 cm
Depth: 220 cm
Height: 220 cm
If the wall is equipped with castors, the height is approximately 233 cm.
Can I use the tennis wall outdoors in the garden or club?
The tennis wall is typically used outdoors in the garden or on the grounds of a tennis club. It is made of steel that is galvanized on the outside - that is, coated. Similar to commercial screws. This zinc coating protects the wall from external weather conditions like rain.
The coating can be damaged by external influences such as careless handling. Damage to the galvanization will result in rust spots. The interior of the wall is not galvanized. If the wall is continuously exposed to rain, some water, which contains rust, can collect inside the frame and leak out at the joints. This water causes rust spots inside. However, this is common with many items constantly exposed to the weather and has little impact on functionality. In winter, with snow, etc., or if the wall is not used for a longer period, it should be disassembled. In strong winds, it is advisable to loosen the bungee cords from the tension fabric to reduce the surface area exposed to the wind. If the wall is not used for a longer period, it is also recommended to adjust the rebound board by 90 degrees so that the narrow side faces upwards. Please refer to the user manual for more details. In the maintenance tips section, we have summarized some recommendations.
Can the tennis wall rust?
The HITPARTNER tennis wall is made of steel that is galvanized on the outside - that is, coated. Similar to commercial screws. This zinc coating protects the wall from external weather conditions like rain.
The coating can be damaged by external influences such as careless handling. Damage to the galvanization will result in rust spots.
The interior of the wall is not galvanized. If the wall is continuously exposed to rain, some water, which contains rust, can collect inside the frame and leak out at the joints. This water causes rust spots inside.
Do you have a cover for the tennis wall in your range?
We do not have a custom cover for the tennis wall in our range. Customers who want to cover the wall use universal tarpaulins from the hardware store. Please note that a tarpaulin creates a large, airtight surface for the wind, and the tennis wall can topple over more easily in strong winds.
Are there differences in play speed depending on the color?
No. The tension fabric of all models is made from the same base material. Therefore, the speed is identical for all models. The rhythm of play is very pleasant, no matter how fast you hit. You play about 150 strokes in 10 minutes.
What are the differences and advantages of our tennis wall compared to other solutions?
Important - please read this note to the end! Important differences may not be apparent at first glance. The low noise level during play, the 15 kg light but very stable and tool-free steel construction, the stability even in wind, or the ability to adjust various ball flight curves are important distinguishing features. We have listed all the advantages for you on this overview page.
In our opinion, however, the balanced training speed of the HITPARTNER tennis wall should be particularly emphasized compared to other solutions if you practice alone. Therefore, we will go into more detail on this. With a good training speed, you get the greatest benefit. If the time interval between strokes is too short, the training is of little use. It is also less enjoyable if the speed is too high. You tire quickly and lose interest. After a short time, you can no longer perform the repetitions cleanly. Instead, you just hit the ball "somehow" back to the wall without being able to use the correct stroke technique.
We call the balanced training speed on the HITPARTNER tennis wall "focus through delay." Effective training requires concentration and attention. We achieve this with a specially shaped indentation at the upper end of the tennis wall. This detail is unique and, among other things, patented worldwide by HIPARTNER. The built-in ball delay in our tennis wall gives you a short recovery break between balls. You need this to refocus each time.
Even if you play harder or faster? Yes. The HITPARTNER wall reliably slows down every ball compared to all other tennis walls. This gives you enough time for the next stroke and the chance to improve your technique stroke by stroke.
How high does the ball rebound from the rebound board?
The ball rebounds about 110 cm at the highest point with normal/new tennis balls. Due to the loss of pressure, older balls do not rebound as high. If the optional wheels are mounted, the ball rebound increases by about 12.5 cm. You can also use other objects to increase the rebound by simply placing them under the tennis wall (wooden beams, paving stones, etc.). Lower ball rebounds in flexible gradations are always possible since you can independently adjust the rebound angle with the infinitely adjustable rebound board.
Can I test the tennis wall before purchasing or rent it as a loaner device?
We do not have any test equipment in our programme that we send out on loan.
For data protection reasons, we cannot pass on the addresses of buyers or tennis clubs in your area who have purchased the tennis wall. We also have no information about whether a tennis wall we have delivered to a particular address is still available there. We regret that we are unable to help you in this regard, but if you have gained an impression from the product descriptions and videos on this website and you still do not like the tennis wall after ordering, you can cancel the order within 14 days, as is usual for all internet purchases. Please note that you will have to bear the return costs. Just take a look at the >> cancellation conditions << in advance.
What is the next step after ordering?
Once the order is processed, you will receive the invoice by email. After picking and packing, we will send another email with the tracking link for shipment tracking.
How long is the delivery time? What are the shipping costs?
Orders for stock items received by 10:30 AM on business days are generally shipped the same day. Once your order has been picked and packed, you will automatically receive an email with the tracking link to track the shipment online. Information about delivery countries and shipping costs can be found on the >> Payment and Dispach << page.
What does DAP shipping mean?
Shipping with the DAP (Delivered at Place) term means that we deliver your order to a specific address. We take care of the transport, but you are responsible for customs clearance and any duties or taxes in your country. Don’t worry, customs clearance is usually handled by the shipping carrier. In Europe, we mostly ship with DPD, and outside Europe, we use UPS.
For the following countries in Europe – the United Kingdom (UK), Switzerland, and Norway – DAP also applies. Worldwide, we deliver to countries such as the USA, Canada, or Australia. Here, UPS handles customs procedures and applies the import VAT.
Important: When we receive orders from so-called third countries, such as Switzerland or the USA, we automatically deduct the German VAT in our online shop. So, you don't have to pay double VAT but only the import VAT that applies in your country.
To which countries does HITPARTNER dispatch?
We deliver to all countries in the European Union EU.
You can also select the delivery countries Switzerland, Great Britain, Norway, USA, Canada and Australia in the shop and order directly.
Your country is not listed? We are also happy to ship to other countries. Please simply send us an >> enquiry <<.
We deliver to countries outside the EU without charging German VAT. We ship the goods net without VAT. DAP (Delivery at Place).
Please note that the parcel will be processed by customs at your location. Upon import, you will still have to pay the locally applicable import sales tax and customs duties.
Does HITPARTNER deliver without VAT to companies abroad in Europe?
Yes, if you are a business with a VAT identification number (U-ID) and are located outside of Germany in Europe, we will be happy to deliver your order without VAT. Just send us a message via the >> contact form <<. We will get in touch with you to discuss the details.
Are there spare parts available if something gets damaged?
Of course, you can obtain spare parts from us. Simply check the >> spare parts category <<.